Eaton provides a wealth of both instructor led and self paced online training classes to all members of the Eaton Certified Contractor Network (ECCN).
During this instructor led course, technicians will not only learn about the safety hazards that exist within the home as a result of outdated technologies, but they will also learn the ins and outs of Eaton products. This class highlights the important product features and benefits that will help confidently present solutions to your clients. Additionally, owners and technicians will learn the W.I.R.E. method of selling and Eaton's A+ service standard.
This 1-day instructor led course is targeted at businesses who are interested in installing EV equipment. Topics covered include an overview of the EV industry, the features of Eaton EV products, site evaluation, Eaton EVSE product installation, grid communication, testing, maintenance, and troubleshooting.
The ECCN program is the only program designed to help you target and capture more of the renovation market with specific business building tools. All members of the program gain access to ECCN University. This web-based university provides online training in Customer Service, Management, Marketing, Sales, and Negotiating. Members are also encouraged to continue refining their business knowledge by listening to our business presentations of the month. This includes unrestricted access to an extensive library of over 150 archived presentations on topics ranging from Motivating Employees to Hiring Technicians to Flat Rate Pricing to Marketing & Advertising.
Eaton hosts ECCN exclusive webinars each month to furthur your knowledge on the products you are selling and installing. Designed to give members a competitive edge, these sessions are archived on the members website for reference at any time.
For those businesses that are looking to take their firm to the next level, ECCN members have access to additional training such as Business Bootcamps, Generator Certification, and more.
The opportunity awaits you to develop exceptional marketing proficiency, improve your selling techniques, fine-tune your negotiation skills, and deliver outstanding customer service…leverage the power of an industry leader and act today!